How To Complete A Return

To return your product, review our return policy, and fill out the form below to request a return approval via email. If you have an account, you can login and request a return under My Account.
We will respond via email within 2-48 hours M-F.
Defective or eligible warranty products are only eligible for an exchange and not a refund.
We will email you a printable return form with the shipping address.
Returns must be completed within 15 days of receipt of the order. After 15 days the manufacture of the product(s) will need to be contacted for a warranty claim.

Return Policy

The product must be in new, resalable condition and in the manufacturer's original packaging. Returns will be inspected before final decisions are made on refunds.
Some products are non-returnable or have a restocking fee. See list at the bottom of the page. We will inform you of any restocking fees not listed.
Fill out the form below returns.
Customers must include the completed return form in their return package or be subject to NOT receive any refund.
If the return is a result of our error or a manufacturing defect, you still need to request a return within 15 days from the date you received the item(s) for a refund.
Please note: If the return is a result of our error or a manufacturer defect, we will refund shipping costs within China mainland.